Frequent questions

If you are visiting us for the first time, here are some FAQs that might help you out:

Where is the Emotional Grand Motel located?

We are in Fontaneto D’Agogna, 100m away of Motorway A26 Borgomanero exit.

How can I check in?

Straight from your car.

How does check-out work?

Just like check-in, rooms can be paid for directly from your car.

Is one document only required when checking in?

No guests will be accepted unless they provide at least one piece of ID documents. The following ones are accepted:


Italian Citizens:
• National ID card
• Passport


Non-Italian EU Citizens:
• National ID card
• Passport


Non-EU Citizens:
• Passport


Important: the minimum age for our guests is 18. No guests under 18 will be accepted.

Is privacy granted?

Privacy is our main value, our staff grants you minimal interaction, just for check-in and check-out (directly from you car).
A curtain covers your car once it has been parked in front of the room.

Do you offer on-site car park?

All rooms have on-site private parking spaces.

Is room service provided?

Yes, through our special private hatchways.

Have you got rooms for smokers?

All our rooms are non-smoking, but we have a reserved smoking area.

Is there a bar area?

Yes, just next to reception.

Do you offer a private room for events?

Yes, it is called The Place – call us for more information.

What does “6 hours day use” mean?

It means rooms booked for up to 6 hours.
Free hours for check-in, subject to room availability.

What is included in the B&B treatment?

Room renting and breakfast. Check-in available from 6:00 PM.
Rooms must be vacated the next day by 10:00 AM

Is lunch provided?

Lunch is available with room service through the hatchway.

Is dinner provided?

On Fridays and Saturdays, dinner is available at our restaurant with freshly prepared food from our Chef. On other days we provide dinner with room service through the hatchway.

Is it possible to order champagne from the room?

Of course we have a wide selection of champagne and bubbles.
We can let you find the chosen bottle and flûtes directly in your room on arrival or serve it, whenever you wish, through the hatch.

Can I book through WhatsApp?

WhatsApp booking are available at this number: +39 366 364 32 44

How far is Emotional Grand Motel from Lake Maggiore?

It is 20 minutes away.

How far is Emotional Grand Motel from Lake D’Orta?

It is 15 minutes away.

How far is Emotional Grand Motel from Golf Courses?

It is 10 minutes away from Bogogno Golf Club and 20 minutes away from Castelconturbia Golf Club.

How far is Emotional Grand Motel from Malpensa airport?

Malpensa international airport is a 35-minute drive away.

How far is Emotional Grand Motel from Vicolungo Outlets?

25 minutes away.

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